Privacy Policy

Effective Date: 08-May-2025
One Percent Academy Sdn. Bhd.

This Privacy Policy explains how One Percent Academy Sdn. Bhd. (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By interacting with us, registering for our training programs, or submitting any personal data, you consent to the processing of your personal data as described in this policy.

  1. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Information: Full name, IC number/passport number, gender, nationality.
  • Contact Information: Email address, phone number, mailing address.
  • Employment Details: Company name, designation, HR contact.
  • Training Records: Attendance, assessment results, feedback forms, certification status.
  • Technical Data (for online training): IP address, login data, browser type, and session logs.
  1. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To register and manage your participation in our training programs.
  • To issue certificates and maintain training records.
  • To submit reports to HRD Corp or other regulatory bodies, where applicable.
  • To send training-related updates, materials, or post-course follow-ups.
  • For internal evaluation, audit, and service improvement.
  • For marketing communications (only with your explicit consent).
  1. Disclosure of Your Data

We do not sell or rent your personal data. However, we may disclose your data to:

  • Government or regulatory agencies (e.g., HRD Corp) when required.
  • Our trainers or training partners (only relevant information).
  • External service providers for payment processing, system support, or printing certificates—under strict confidentiality.
  • Legal or audit consultants in the case of compliance requirements.
  1. Data Protection & Retention
  • We implement reasonable technical and organizational safeguards to protect your data from loss, misuse, unauthorized access, or disclosure.
  • Your data will be retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law (e.g., for HRD Corp audit purposes).
  1. Your Rights

You have the right to:

  • Access your personal data held by us.
  • Request correction or update of inaccurate or incomplete data.
  • Withdraw your consent (where applicable).
  • Request that we stop processing your data for direct marketing purposes.

All requests should be sent in writing to:
[email protected]

  1. Cookies (For Website Users)

Our website may use cookies to enhance user experience. You may disable cookies through your browser settings, though some features may not function properly as a result.

  1. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on our website or provided upon request.

  1. Contact Us

If you have any questions regarding this privacy policy or your personal data, please contact:
[email protected]